Our Services
In today’s increasingly dynamic business challenge, a sustainable and reliable information system technology and infrastructure are needed. For this purpose, we as partners and part of your business growth, will be offering the following services:
BRONZE
- Technical Support
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SILVER
- Technical Support
- Training Guide
- Maintenance
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GOLD
- Technical Support
- Training Guide
- Maintenance
- Backup Unit / ARS
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PLATINUM
- Technical Support
- Training Guide
- Maintenance
- Backup Unit / ARS
- 8×5 NBD Onsite
Datastor Advanced Replacement Service (ARS) provides added security for customers with mission-critical system, or those without onsite spare parts, who need to minimize system downtime. With this service, it enhances the standard warranty by offering a hardware replacement service that is guaranteed within the specified timeframe.